Privacy policy

Cookie Policy

This Cookie Policy explains how My NiFi Ltd ("we", "us", or "our") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

What are cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How do we use cookies?

We use cookies for the following purposes:

1. Essential cookies: These cookies are necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas of the website. Our website cannot function properly without these cookies.
2. Analytics cookies: These cookies allow us to analyse how visitors interact with our website, including which pages are visited most often and how users move around the site. This information helps us improve the performance and user experience of our website.
3. Functionality cookies: These cookies enable our website to remember choices you make (such as your language preferences) and provide enhanced features. They may also be used to provide services you have requested, such as live chat support.
4. Advertising cookies: We may use advertising cookies to deliver relevant advertisements to you based on your interests. These cookies may track your browsing habits and share data with third-party advertisers.

Third-party cookies

In addition to our own cookies, we may also use third-party cookies provided by service providers such as Google Analytics and social media platforms. These cookies may collect information about your browsing habits across different websites and may be used to provide targeted advertising.

Managing cookies

You can control and manage cookies in various ways, including by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website and your user experience.

Your consent

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.

Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at [email protected]

Privacy Policy: My NiFi Ltd ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide to us in relation to our WiFi rental services.

**Information We Collect**

We may collect personal information from you when you rent a WiFi device from us. The types of personal information we may collect include:

• Name
• Contact information (such as email address, phone number, and shipping address, flight landing time and hotel)
• Payment information (credit card details, billing address, etc.)
• Rental history and preferences

We do not collect or store any sensitive personal information such as government-issued identification numbers or medical information.

**How We Use Your Information**

We use the personal information you provide to us solely for the purpose of fulfilling your WiFi rental order, including:

• Processing your rental reservation and payment
• Communicating with you regarding your rental order, including confirmation emails, shipping updates, and customer support inquiries
• Providing customer support and assistance as needed
• Improving our services and offerings based on customer feedback and usage patterns

**Data Security**

We take reasonable measures to protect the personal information we collect from unauthorised access, use, or disclosure. We buy our data plans and devices from a company called GlocalMe who take data privacy and security very seriously and have implemented a number of measures to ensure that their customers' information is protected. While there are inherent risks associated with using any internet product, they have taken steps to mitigate these risks and ensure that their devices are as secure as possible. They use the latest encryption technologies and regularly update security protocols to stay ahead of potential threats. They are committed to providing a safe and secure experience for their customers.

**Third-Party Services**

We use third-party services such as Booqable to manage our rental bookings and process payments. Additionally, our WiFi devices are supplied by GlocalMe. Please refer to Booqable's and GlocalMe’s privacy policies for information on how they collect, use, and protect your personal data.

**Retention of Personal Information**

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your rental order is complete and any applicable legal requirements have been met, we will securely delete or anonymise your personal data.

**Your Rights**

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the contact information provided below.

**Changes to This Policy**

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make to this policy will be reflected on our website, and we encourage you to review this Privacy Policy periodically for any updates.

**Contact Us**

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at [email protected]

If you have any issues at all please contact [email protected]. We endeavour to be as helpful as possible and help you resolve any matter that is within our control and related to the specific business of My NiFi Ltd.